Gateway
Device that enables others to connect to the Akiles Cloud by creating a BT5 wireless network.
Configurations
Ethernet
Connects directly to the Akiles Cloud via an Ethernet port (e.g., router or Ethernet plug).
Can provide Cloud connectivity to up to 25 additional devices.
Connectivity
Connects via an Ethernet port (from a router or plug).
Creates a BT5 wireless network with up to 40 meters of indoor range.
Allows up to 25 devices to connect to the Cloud simultaneously.
Akiles Gateway, always at its best
Akiles devices feature automatic firmware updates (Over The Air Updates -OTAs-), adding new functionalities and improvements without disrupting their operation.
Technical specifications
Akiles Gateway
Mounting
Standalone/Wall (optional).
Dimensions
62 x 64 x 25 mm
Signaling
1 light indicator (RGB LED).
Power
5V DC (Consumption < 1W).
Color
White RAL 9016.
Material
Polished ABS V0
Connectivity
BT (5.0, 4.x). ADSL/Fiber (Ethernet via router).
Ports
1 Ethernet port (RJ-45 connector). Compatible IEEE 802.3, 10/100-BaseT.
Firmware updates
Over-the-Air (OTA).
Temperature range
+5..+45ºC.
Relative humidity range
10..90% (non-condensing).
IP rating
IP20 (indoor use only).
Frequently Asked Questions
Is Akiles compatible with any door type?
Yes. We can install on any access point: community entrances, main doors of any material (wood, metal, glass…), automatic doors, parking gates, sliding doors, elevators, turnstiles, panic doors…
Does the system need constant Internet to work?
Internet is needed for remote features (like unlocking doors remotely or updating device permissions).
But without Internet at the property or user data, offline access still works via app (BT/NFC), PIN codes, or cards.
Plus, if an app user accesses an offline device, their phone auto-updates permissions via BT.
What if I lose my phone or it's stolen?
Security stays intact. You can instantly log in from another device and sign out the lost/stolen phone.
How secure is Akiles against unauthorized access?
We prioritize security and privacy at multiple levels:
We use end-to-end double encryption and Asymmetric Key Cryptography, guarding against advanced attacks (e.g., replay, time shift).
Data is hosted under EU law, meeting GDPR, ISO standards, and PCI DSS.
Physically, our devices are robust, with encrypted credentials secured in hardware—unreachable even with circuit access.
Devices get constant firmware updates (OTAs) for peak performance without downtime.
Finally, our systems log all access in real time—who, where, when, and how.
How long does installation take, and what's required?
Installation time varies by setup. A simple one (e.g., entrance + main door) takes about an hour, including setup.
Interested? One of our Cloud Access Consultants will ask for photos of your access points, recommend the right Akiles device, and give you a custom quote on the spot.
How's support handled if issues arise?
We offer 24/7 customer support, 365 days a year. Our Customer Success team is reachable anytime via email (info@akiles.app), phone, or WhatsApp (+34 93 393 12 20).
Can I still access if power, Internet, or my battery dies?
Yes. Akiles ensures access even without power, Internet, phone, or data.
If there's no power/Internet or data, use the app (via BT/NFC), PIN code, or card.
No phone? PIN codes or cards still work.
In short, access is always guaranteed.
How do I access if the Akiles device battery dies?
You'll need to replace the device's batteries first.
No issue—Akiles devices allow battery swaps even when fully drained.
For Cylinder and Pinpad, swap from outside using tools provided by our installers.
For Roomlock, power it externally via micro USB to access and replace batteries inside.
When a device hits 15% battery, an alert pops up in the Admin Panel—keep an eye on the “Alerts” section.
What about emergency exits? Do I need Akiles to leave?
No. Akiles only requires unlocking from outside, so in emergencies, you can exit without a phone, PIN, or card.
The exception is the double-sided Akiles Cylinder, which needs unlocking both ways—but it's only installed where another emergency exit exists.
