What we are looking for:
We are looking for 3 passionate undergraduates to join Akiles as part of the Operations Team. The live operations intern will be responsible to have the ownership of all the live operations and customer support process. Leading the relation with clients and taking care of all the problems and questions they will have while reporting it to improve the product.
· Finishing the University degree.
· Availability to work Monday to Sunday on a rotating, continuous shift, including holidays.
· Spanish and Catalan language skills, spoken and written (other languages will be an advantage).
· Good skills in MS Office, G-docs and call center equipment / software programs.
· Outstanding problem-solving skills.
· Consistently high level of attention to details
· Focused, determined and passionate: You don’t let yourself be distracted. You can focus on accomplishing big wins and don’t get lost in less important ideas that are floating around.